FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes. We offer free standard shipping on all orders over $25 within the U.S. For orders under $25, a shipping fee applies.
When will I receive my item?
Once your order is placed, here’s what to expect:
Processing Time: Orders ship within 1–2 business days (typically the next business day).
Shipping Method:
- Standard USPS First Class (no tracking): 5–7 business days transit time.
- USPS Priority (with tracking): 2–4 business days transit time.
Delivery Estimate: Counting processing and transit, most orders arrive within 7–9 business days after placement.
Can I change or return my item?
Yes — we want you to be fully satisfied with your order.
- You can return any unused, undamaged item within 15 days of delivery. Just email us at support@tacticaledgestudios.com to get started. Return shipping may apply.
- If your order hasn’t shipped yet, we may be able to change it. Contact us ASAP with your order number and request.
- Custom or limited-edition items are final sale and not eligible for return.
Still need help? Reach out — we’re happy to assist.