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Questions?
We’re here to help — and we actually read our emails.
Whether you’ve got a question about an order, need help choosing gear, or just want to say what’s up, we’d love to hear from you.
Email us anytime at support@tacticaledgestudios.com. We aim to respond to all messages within 24–48 hours. During busy periods, it may take slightly longer, but every message is read and answered by a real member of our team—no bots. We appreciate your patience and support, and we’re here to help however we can.
For quick answers about shipping, returns, or order timelines, check out our FAQ page. We appreciate your support and look forward to helping you.
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How long will shipping take?
Shipping time depends on the method selected at checkout:
- Estimated delivery in 5–7 business days after your order ships.
- Estimated delivery in 2–4 business days after shipping.
Orders are typically processed and shipped within 1–3 business days.
Delivery times may vary slightly due to USPS delays, holidays, or high-volume periods.
Do I get tracking?
Tracking is only included with USPS Priority or Ground Advantage shipping.
If you selected First Class (no tracking) at checkout, a tracking number will not be provided.
Can I change my shipping address after my order is placed?
If your order hasn’t shipped yet, we can usually update the shipping address.
Please email us at sales@tacticaledgestudios.com as soon as possible with your order number and the correct address.
Once an order has shipped, we’re unable to change the address, but we’ll do our best to help resolve any delivery issues.